Best
Practices
Blueprint
for Public Sector Transformation and Digital Economy Leadership
As Becca Fairless writes here the Scottish Government unveiled a refreshed National Digital Strategy in November 2025.
This collaborative document reaffirms a bold, collective vision for how digital technology can enrich lives, drive economic growth, and transform public services across the nation.
The plan outlines concrete actions over the next three years, organised around six key themes: system leadership, common approaches, data, public sector capability and workforce, advanced technology and AI, and cyber resilient services.
Digital Service Delivery
A modern digital government provides seamless access to online services for citizens. Key enabling technologies include Digital Identity and GovCloud Computing, and Scotland is pioneering initiatives such as 'Digital Mailboxes'.
Inclusive Service Design
Recognising that digital technology must serve as a gateway to opportunities rather than a barrier, the approach commits to designing public services that everyone can use, involving those who use them from the outset.
Through case studies from across the Scottish public sector and contributed expert insights, this guide distills real-world best practices into a repeatable blueprint for other agencies to emulate.
- Learning Platform
Collaboration Community
Our community provides a forum for public and private sector innovators to meet, collaborate and realize this vision for Scotland.
As a member, you’ll gain exclusive access to weekly deep-dive discussions, ongoing peer and expert interaction, regular webinars, expert interviews, and guest contributions from industry innovators.
- Webinars
Social Networking - Create a profile and connect with peers.
