Government
Digitizing the Scottish public sector is a keystone foundation required to realize the vision of a world leading Scottish Digital Nation.
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Insights
The Digital Front Door – Revolutionizing Access to Health and Social Care Services in Scotland
This platform aims to empower citizens to take control of their care, streamline administrative processes, and enhance service efficiency.
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Insights
Digital Wallets – Scotland’s Opportunity To Be At The Very Heart of the Global Digital Government Industry
A decentralized model of digital wallets and 'personal data stores' offers an entirely new architecture for identity services for Government.
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Case Study
Social Security Scotland – Flagship Exemplar of Inclusive Service Design
This devolution aimed to allow Scotland to tailor social security to its social policy priorities, diverging from the UK’s centralized…
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Procurement Innovation
Building a Digital Scotland: How CivTech Powers GovTech Innovation
Scotland's CivTech program is a world leading innovation model for directly stimulating, enabling and fast-tracking 'GovTech' startups.
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Insights
Scotland Pioneers Role of Open Data in a Digital Government Strategy
By publishing data in reusable formats, governments empower stakeholders to monitor performance and hold officials accountable.
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Insights
Scottish Digital Government as a Platform for Building a Digital Nation
Digitizing the Scottish public sector is a keystone foundation required to realize the vision of a world leading Scottish Digital…
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Technology
Aberdeen City Council Streamlines ‘Digital Front Door’ with Microsoft AI Chatbots
Enabling citizens to help themselves to round-the-clock support, "AB-1" handles queries on topics such as refuse collection, school term dates…
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Industries
AI Innovations and Adoption Resources for the Scottish Public Sector
Scottish councils are harnessing AI to transform services, from streamlining public consultations to enhancing environmental management and social care, guided…
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Industries
Scottish GPs Running on Decades-old IT Systems, MSPs hear
The outdated technology, described as being of “exceedingly poor quality” by the British Medical Association (BMA), is compounding an ongoing…
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Case Study
Digital North Ayrshire – Exemplar Blueprint for the Role of Local Government in a 21st Century Scottish Digital Nation
North Ayrshire documents how they are building a regional digital economy strategy, spanning skills, business, education, tourism and inclusion.
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